INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

To purchase online, you can use your rocket, bKash & bancking system or even pay cash when you receive delivery. You can also visit our office to pick up your order and make your payment during then.

You can place your query at [email protected] or contact our customer care department at  +88 01718987202(Wednesday-Monday (09:30 AM – 08:00 PM)

You will be refunded BUT only for the products which are REFUNDABLE . If you want to be refunded, please notify our customer care at [email protected] within 3 days since receiving delivery.

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

  • First you need to register here: http://dokanpat.com.bd/my-account/
  • Then visit the page where your desired product/s are displayed.
  • Click on your desired product. You shall now see a new page consisting all the product details. Fill up the quantity field and size (if applicable)
  • Now click on “Add to Cart”. If you want to continue shopping click “Continue Shopping” or if you want to checkout “View Cart and Checkout”.
  • While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery, rocket, bank transfer). You will also have to provide your shipping address (location where you want to get the delivery).
  • Finally click on “Place Order” and Checkout.